The cost-of-living crisis has led to “bed poverty” where families end up sleeping in poor conditions because they are having to prioritise money for food and heating. Bed poverty can look different from family to family. It can include: — broken beds and damaged bedding: families can’t afford to replace or repair unsuitable beds or

Almost 300 Riverside Scotland households in Dumfries will enjoy warmer homes and lower energy bills this autumn and winter thanks to a £1.5m retrofit project. The seven-figure investment has been spent to future proof 294 Riverside Scotland homes so households can benefit from significant energy efficiency upgrades. All the homes receiving the upgrades have an

We are in the process of setting up a new scrutiny group working in partnership with the Tenants information Service (TIS) Customer-led scrutiny of housing services enables landlords and their tenants to work in partnership, to identify where services and investment are well placed, and where value for money is being delivered. More importantly it

A consultation by the Single East Ayrshire Register for Community Housing (SEARCH) partners – namely Riverside Scotland, Atrium Homes, Cunninghame Housing Association, East Ayrshire Council and Shire Housing Association, on proposed changes to the Common Allocation Policy will be launching soon. The proposed changes There are six proposed changes: Extenuating Circumstances points awards will be reviewed

In early 2021 we wrote to all Riverside Scotland customers to make you aware that discussions regarding an organisational partnership between our parent company, Riverside, and One Housing Group had begun, with the aim of achieving the following benefits for Riverside customers: — Better services for customers by protecting rents and tenancy rights. — Ensuring

Read the latest edition of  your Your House & Home service update for all the latest news and advice from Riverside Scotland. This edition includes the results from our Big Conversation customer survey we carried out over the Summer months. We introduce our new housing officers and details of how to get in touch with

To be entered into our prize draw, simply complete our Big Conversation Customer Survey. When we receive your survey, you will be automatically entered in to our prize draw to win a £50 shopping voucher. The prize draw is open to Riverside Scotland customers only. You must be a UK (Riverside Scotland) resident and aged

We have today (01 December) welcomed our new Managing Director, Diana MacLean. The appointment follows the departure of former Riverside Scotland Managing Director Paul Hillard who moved on to a new role in September after 16 years with the business. Diana MacLean – who has more than 20 years’ experience in the housing sector –