We are in the process of setting up a new scrutiny group working in partnership with the Tenants information Service (TIS) Customer-led scrutiny of housing services enables landlords and their tenants to work in partnership, to identify where services and investment are well placed, and where value for money is being delivered. More importantly it

A consultation by the Single East Ayrshire Register for Community Housing (SEARCH) partners – namely Riverside Scotland, Atrium Homes, Cunninghame Housing Association, East Ayrshire Council and Shire Housing Association, on proposed changes to the Common Allocation Policy will be launching soon. The proposed changes There are six proposed changes: Extenuating Circumstances points awards will be reviewed

In early 2021 we wrote to all Riverside Scotland customers to make you aware that discussions regarding an organisational partnership between our parent company, Riverside, and One Housing Group had begun, with the aim of achieving the following benefits for Riverside customers: — Better services for customers by protecting rents and tenancy rights. — Ensuring

Read the latest edition of  your Your House & Home service update for all the latest news and advice from Riverside Scotland. This edition includes the results from our Big Conversation customer survey we carried out over the Summer months. We introduce our new housing officers and details of how to get in touch with

To be entered into our prize draw, simply complete our Big Conversation Customer Survey. When we receive your survey, you will be automatically entered in to our prize draw to win a £50 shopping voucher. The prize draw is open to Riverside Scotland customers only. You must be a UK (Riverside Scotland) resident and aged

We have today (01 December) welcomed our new Managing Director, Diana MacLean. The appointment follows the departure of former Riverside Scotland Managing Director Paul Hillard who moved on to a new role in September after 16 years with the business. Diana MacLean – who has more than 20 years’ experience in the housing sector –

Read the latest edition of Your House & Home, your service update for all the latest news and advice from Riverside Scotland. We said farewell to Managing Director Paul Hillard this month so there’s a goodbye message from Paul, details of our handy new repairs tracking service, and information on joining our online customer panel

Work is on-going as Riverside Scotland delivers Scotland’s largest social modular housing development in South Ayrshire. The project is being delivered by Riverside Scotland and Connect Modular, a division of The Wee House Company in Dundonald, delivering 63 brand new affordable homes with a blend of house types, including one bedroom flats, three bedroom houses