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Riverside Scotland colleagues and customers honour Estate Caretaker with Memorial Tree Planting Ceremony
Riverside Scotland recently gathered to plant a tree at Sandside Community Garden in memory of Dumfries Estate Caretaker, Patrick Russell. The ceremony on Wednesday 2 October was attended by Patrick’s family, friends, and colleagues. The tree, a rowan, was kindly donated by Riverside’s ground maintenance contractor ID Verde. The memorial was the idea of Patrick’s
Read moreAGM Paperwork 2024
Please find links below to the documents referred to in our AGM letter to members: 30th AGM Minutes Proxy Form Revocation Form This year, we will be merging the information from both the annual review and the landlord report into a single, comprehensive Annual Performance Report. This report will be available on our website in
Read moreWord on the Street – August 2024
In our latest customer update we introduce our new Head of Housing and Communities, Pamela Forrest. We’ve also included details of our first estate walkabouts, which will replace the previous community drop ins. There’s also a step-by-step guide with useful information on ending your tenancy. Click on the link below to read the full newsletter.
Read moreHarbourside In Bloom Winners!
Congratulations to this year’s Harbourside in Bloom winners; Anne-Marie, Jane and Helen & Alexander! Their gardens really brighten up the harbourside. We had such a high standard of entries this year. Well done to everyone who took part!
Read moreRiverside Scotland wins Housing Association of the Year Award at ECO Awards
Affordable housing provider, Riverside Scotland has been named Housing Association of the Year at the 2024 Scotland Energy Efficiency Awards. The prestigious award recognises exceptional commitment to energy efficiency within the region and was awarded to the association in recognition of its ECO improvement works to nearly 300 homes in Dumfries and Galloway in 2023.
Read moreHave your say in our annual rent consultation 2021
Our annual rent consultation has started. This is your opportunity to have a say in how much rent you pay. This year the rent setting consultation period will run from 1 November 2021 until 29 November 2021. All tenants should now have received our consultation leaflet through the post. This leaflet provides all of the
Read moreWord on the Street Customer Update: March 2024
Our latest customer update looks at our planned works programme for 24/25 and includes a reminder of our repairs timescales. We also provide guidance on moving over from legacy benefits to Universal Credit and how and when to apply. Word on the Street – issue 4
Read moreWord on the Street Customer Update: February 2024
Our latest customer update highlights just some of the support and services we have available to customers including help to get online with our digital device lending scheme, access to beds and bedding and how we can support tenants experiencing domestic abuse in their home. Word on the Street Customer Update – Issue 3
Read moreWord on the Street Customer Update: May – June 2023
Word on the Street is our new regular customer update in response to feedback for shorter, more targeted communications. It is posted out to all Riverside Scotland tenants. Issue 1 – May 2023 Issue 2 – June 2023
Read moreSupporting our customers through Ayrshire College DIY course
We are proud to be supporting tenants to complete an Advanced DIY Carpentry and Joinery course at Ayrshire College. The exciting 8-week practical course helps develop independent DIY skills to maintain and repair your home and save money! Participants learn how to do common household repairs which may otherwise have been expensive to pay someone
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