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Riverside Scotland wins Housing Association of the Year Award at ECO Awards
Affordable housing provider, Riverside Scotland has been named Housing Association of the Year at the 2024 Scotland Energy Efficiency Awards. The prestigious award recognises exceptional commitment to energy efficiency within the region and was awarded to the association in recognition of its ECO improvement works to nearly 300 homes in Dumfries and Galloway in 2023.
Read moreHave your say in our annual rent consultation 2021
Our annual rent consultation has started. This is your opportunity to have a say in how much rent you pay. This year the rent setting consultation period will run from 1 November 2021 until 29 November 2021. All tenants should now have received our consultation leaflet through the post. This leaflet provides all of the
Read moreWord on the Street Customer Update: March 2024
Our latest customer update looks at our planned works programme for 24/25 and includes a reminder of our repairs timescales. We also provide guidance on moving over from legacy benefits to Universal Credit and how and when to apply. Word on the Street – issue 4
Read moreWord on the Street Customer Update: February 2024
Our latest customer update highlights just some of the support and services we have available to customers including help to get online with our digital device lending scheme, access to beds and bedding and how we can support tenants experiencing domestic abuse in their home. Word on the Street Customer Update – Issue 3
Read moreWord on the Street Customer Update: May – June 2023
Word on the Street is our new regular customer update in response to feedback for shorter, more targeted communications. It is posted out to all Riverside Scotland tenants. Issue 1 – May 2023 Issue 2 – June 2023
Read moreSupporting our customers through Ayrshire College DIY course
We are proud to be supporting tenants to complete an Advanced DIY Carpentry and Joinery course at Ayrshire College. The exciting 8-week practical course helps develop independent DIY skills to maintain and repair your home and save money! Participants learn how to do common household repairs which may otherwise have been expensive to pay someone
Read moreSupporting our Customers – Bed Poverty Campaign
The cost-of-living crisis has led to “bed poverty” where families end up sleeping in poor conditions because they are having to prioritise money for food and heating. Bed poverty can look different from family to family. It can include: — broken beds and damaged bedding: families can’t afford to replace or repair unsuitable beds or
Read moreECO savings: Dumfries residents to be insulated from potential energy price rises thanks to £1.5m ECO project
Almost 300 Riverside Scotland households in Dumfries will enjoy warmer homes and lower energy bills this autumn and winter thanks to a £1.5m retrofit project. The seven-figure investment has been spent to future proof 294 Riverside Scotland homes so households can benefit from significant energy efficiency upgrades. All the homes receiving the upgrades have an
Read moreLive in Pennyburn and have rubbish to skip?
We’ve, organised a skip from 12-4pm on Monday 28th August for tenants in Pennyburn to dump any rubbish or household items. White goods will not be accepted. The skip will be in the Cranberry Moss Community Centre car park. Please note if the skip is filled before 4pm we won’t be able to take any
Read moreJoin our new Scrutiny Group
We are in the process of setting up a new scrutiny group working in partnership with the Tenants information Service (TIS) Customer-led scrutiny of housing services enables landlords and their tenants to work in partnership, to identify where services and investment are well placed, and where value for money is being delivered. More importantly it
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