Riverside Scotland has launched a comprehensive customer survey to measure the overall customer experience and the quality of service delivery by the organisation. The Big Conversation survey has been sent out to all Riverside Scotland households, giving customers the opportunity to feedback on the organisation as a landlord and its services over June and July.

Read the latest edition of Your House & Home, your service update for all the latest news and advice from Riverside Scotland. We welcome Diana our new managing director and hear about her plans for improving our customer experience, including our Big Conversation customer survey coming soon. There’s also details of our planned investment for

There are many foodbanks and community larders operating throughout our areas. East Ayrshire Foodbank South Ayrshire Foodbank Dumfriesshire Foodbank North Ayrshire Foodbank Cranberry’s Community Larder

Our Tenancy Sustainability Team recently took a group of customers and staff to a jewellery making class at Vanilla Ink Studios in Glasgow. Vanilla Ink’s jewellery making courses are a form of therapy for escapism and create a real sense of achievement.  The customers and staff who attended the course made a sterling silver stacking

idverde, one of Europe’s top grounds maintenance companies has been selected as Riverside Scotland’s chosen contractor following a competitive tender process. The new contract commenced on 1 April and will run for five years.  The contract will cover all Riverside Scotland’s operational areas incorporating grass cutting, hedge & shrub pruning and weed control. Heather Anderson, Head

Riverside Scotland has announced the appointment of two new repairs contractors following a successful tender exercise. Bell Group has been appointed to carry out all reactive repairs to customers’ homes and empty properties, as well as undertaking medical adaptation works to properties.  GasSure is responsible for gas servicing, repairs & maintenance, and the installation of

Our gas servicing and boiler repairs and maintenance contractor James Frew is currently recruiting for apprentices in plumbing, electrics and carpentry. For details please click on the links below. Plumbing Apprentice Leaflet Apr 2022 Electrical Apprentice Leaflet Apr 2022 Carpentry Apprentice Leaflet Apr 2022 Closing date for applications is the 6th of May.

Storm Dudley is set to bring a spell of very strong westerly winds and a risk of disruption later today and into the early hours of Thursday. With amber and yellow weather warnings in place for the West of Scotland, we are advising customers to stay safe and avoid unnecessary travel. Met Office Information We

Riverside Scotland handed over the second phase of its modular housing development at Dundonald, South Ayrshire with a further nine of the 63 homes allocated to waiting list applicants on Thursday 27 January 2022. The ground-breaking £9.8million project, with support from the Scottish Government, is being delivered by Riverside Scotland and Connect Modular Ltd, part