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Customer Newsletter Winter 2023
Our Winter newsletter is packed full of useful advice on winter repairs, what to do if you have frozen pipes, a reminder of our repairs timescales as well as condensation, damp and mould advice. We have also included a story on how our affordability officer, Cath Stone is supporting customers as well as contact details
Read moreRemembering Brigadier Tony Rickets – our former Chair and a remarkable leader in housing and business
We were saddened to learn of the passing of Brigadier Tony Rickets, 93, the former head of Irvine Development Corporation and Chair of Irvine Housing Association. Prior to becoming Managing Director of Irvine Development Corporation in 1981, he began his career as a surveyor, going on to enjoy an illustrious military career which began in
Read morePennyburn Clean Up Success
Our estate in Pennyburn, Kilwinning recently benefitted from a five-figure investment to clean up the area. We organised a two-day event ‘The Big Pennyburn Clean Up’ which was supported by North Ayrshire Council, Cranberry Moss Community Centre, and members of the Pennyburn Tenants and Residents Association. We own just over 500 properties on the estate
Read moreThe Big Pennyburn Clean Up
Following the success of the one-day skip event we held in Pennyburn last month, we are pleased to announce The Big Pennyburn Clean Up. The Clean Up event will take place over Wednesday 4 October and Thursday 5 October and we’d like tenants in
Read moreRiverside Scotland marks its 30th year at AGM and reflects on a successful year of new services, new homes and enhanced support for customers
Riverside Scotland welcomed members to its Annual General Meeting last week where chair Jim Strang recapped on a successful year as the organisation marked its 30th year. Speaking of how it it is more important than ever to focus on quality – both of its existing homes and its relationship with customers, Jim reflected on
Read moreFancy improving your DIY skills with some FREE training?
Live in Pennyburn and have rubbish to skip?
We’ve, organised a skip from 12-4pm on Monday 28th August for tenants in Pennyburn to dump any rubbish or household items. White goods will not be accepted. The skip will be in the Cranberry Moss Community Centre car park. Please note if the skip is filled before 4pm we won’t be able to take any
Read moreHousing minister hears how families are having lives transformed by new accessible homes
Scottish Housing Minister, Paul McLennan MSP, visited Tarryholme, Irvine to celebrate the completion of the second phase of Riverside Scotland’s latest development. The 77 new homes were supported by £6 million Scottish Government grant funding and have been built to Housing for Varying Needs Standards, to ensure that they remain flexible and adaptable to meet
Read moreSupporting our customers to fly high with Barclays Digital Wings
Riverside is excited to announce a new partnership with The Barclays Digital Eagles to provide an innovative online platform to help our customers improve their digital skills. The Barclays Digital Wings portal has over 75 courses available, covering an array of topics that are designed to give people practical digital skills in bite sized chunks.
Read moreAnnual Tenancy Engagement Exercise
At Riverside Scotland, we care about our tenants and their welfare. We proactively want to ensure that you can manage your tenancy and that we are able to support you as best we can, especially during these difficult times. As part of our approach to achieving this, we are implementing an Annual Tenancy Engagement exercise.
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