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Read our 2020 Landlord Report
Our Landlord report for 2020 is here. This report details how we are performing against the Scottish Housing Charter and our priorities for improvement. It also compares our performance with other landlords in North Ayrshire, East Ayrshire and Dumfries and Galloway. Read the full report here. We asked our Customer Panel what they would like to
Read moreSuccessful funding bid to help tackle homelessness
We are pleased to be receiving funding from the Scottish Government to support its drive to tackle homelessness. The £105,000 grant will specifically be used to fund two new support coordinators who will form part of a new ‘Housing First for Families’ support service. The service will provide direct support to the association’s tenant households
Read morePlans to build 300 new homes in the next 3 years
We recently revealed plans to build 300 new homes over the next three years. The plans, which are in our new Corporate Plan, include the second phase of the Tarryholme development in Irvine and the Association’s first development in South Ayrshire. A new development is also planned in Kilmarnock. Our 3-year Corporate Plan outlines
Read moreJoin our next online chat for advice around repairs and maintenance
On Thursday 24 September we will be hosting an online chat on our Facebook page. Between 12pm and 1pm members of our Asset Management Team will be online ready to answer your questions. We’re dedicating this session to provide guidance and advice around repairs or maintenance issues that our customers may be experiencing. Joining the
Read moreSpecial General Meeting 2020
Please see below links to the required paperwork for our Special General Meeting due to be held on 16 September. Proposed rules Revocation form
Read moreAnnual General Meeting 2020
Please see below links to the required paperwork for our Annual General Meeting due to be held on 16 September. AGM minutes 2019 Election form Financial statements 2020 Revocation form Statement by nominee
Read morePension credit – are you missing out on extra cash?
Did you know that up to 1.2 million families entitled to Pension Credit have not claimed it? It only takes a few minutes to make sure you’re getting all you’re entitled to. We are encouraging our customers who are pensioners to find out about the Pension Credit they may be missing out on. Pension Credit
Read moreVolunteers invited to help drive forward our commitment to customer service
We’re inviting customers to play their part in our continued commitment to improve our services, by participating in our scrutiny focus group activities. The focus group works alongside the Irvine HA Customer Panel to review current activities and information in depth and to help identify where further improvements could be made. There are two ways
Read moreJoin our next online chat for advice around your finances or tenancy
On Thursday 2 July we will be hosting an online chat on our Facebook page. Between 1pm and 2pm members of Housing Services and Tenancy Sustainability Team will be online ready to answer your questions. We know it’s a challenging time and we’re dedicating this session to provide guidance and advice around financial or tenancy issues
Read moreStanding shoulder to shoulder with our BAME colleagues and customers
Comment from Irvine Housing Association: “The growing anger and disquiet following the tragic death of George Floyd has been felt and understood by everyone at Irvine Housing Association, and the wider Riverside Group. We stand shoulder to shoulder with our BAME colleagues and customers always, but particularly at this time. “Work across Riverside Group continues
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