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Riverside Scotland secures £4m in missed benefits and grants for customers
Riverside Scotland has secured nearly £4 million for its customers by helping them obtain benefits and grants they are entitled to. The registered social housing provider launched a free Money Advice Service in 2012 to make sure customers were getting the money they were due. New data, published today, shows the service has secured £3.76
Read moreBell Group Job Opportunities
Our reactive repairs and maintenance contractor Bell Group is currently recruiting experienced tradespersons to carry out reactive repairs and maintenance work on Riverside Scotland properties in Ayrshire. Are you a Riverside Scotland customer with a trade? Or do you know someone? See below for more information from Bell Group and details on how
Read moreRiverside Scotland welcomes South Ayrshire Provost and Councillors for a tour of Dundonald modular homes project supporting military veterans
Riverside Scotland welcomed South Ayrshire Provost Iain Campbell, Councillor Martin Kilbride, Buildings, Housing and Environment Portfolio Holder for South Ayrshire Council, and Councillor Julie Dettbarn, Local Councillor for the Kyle Ward to Scotland’s first large-scale affordable modular housing development on 1 August 2022. The 63-unit development in the village of Dundonald, South Ayrshire is Riverside
Read moreBig Conversation Customer Prize Draw Terms & Conditions
To be entered into our prize draw, simply complete our Big Conversation Customer Survey. When we receive your survey, you will be automatically entered in to our prize draw to win a £50 shopping voucher. The prize draw is open to Riverside Scotland customers only. You must be a UK (Riverside Scotland) resident and aged
Read moreRiverside Scotland launches Big Conversation with customers
Riverside Scotland has launched a comprehensive customer survey to measure the overall customer experience and the quality of service delivery by the organisation. The Big Conversation survey has been sent out to all Riverside Scotland households, giving customers the opportunity to feedback on the organisation as a landlord and its services over June and July.
Read moreYour House & Home Spring 2022
Read the latest edition of Your House & Home, your service update for all the latest news and advice from Riverside Scotland. We welcome Diana our new managing director and hear about her plans for improving our customer experience, including our Big Conversation customer survey coming soon. There’s also details of our planned investment for
Read moreFoodbanks in our areas of operation
There are many foodbanks and community larders operating throughout our areas. East Ayrshire Foodbank South Ayrshire Foodbank Dumfriesshire Foodbank North Ayrshire Foodbank Cranberry’s Community Larder
Read moreJewellery Making Workshop
Our Tenancy Sustainability Team recently took a group of customers and staff to a jewellery making class at Vanilla Ink Studios in Glasgow. Vanilla Ink’s jewellery making courses are a form of therapy for escapism and create a real sense of achievement. The customers and staff who attended the course made a sterling silver stacking
Read moreRiverside Scotland appoints idverde as Grounds Maintenance Contractor
idverde, one of Europe’s top grounds maintenance companies has been selected as Riverside Scotland’s chosen contractor following a competitive tender process. The new contract commenced on 1 April and will run for five years. The contract will cover all Riverside Scotland’s operational areas incorporating grass cutting, hedge & shrub pruning and weed control. Heather Anderson, Head
Read moreRiverside Scotland Appoints New Repairs Contractors
Riverside Scotland has announced the appointment of two new repairs contractors following a successful tender exercise. Bell Group has been appointed to carry out all reactive repairs to customers’ homes and empty properties, as well as undertaking medical adaptation works to properties. GasSure is responsible for gas servicing, repairs & maintenance, and the installation of
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