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Have your say in our Annual Rent Consultation 2023
Our annual rent consultation is now open. This consultation closes on Monday 11th December 2023. A copy of our consultation leaflet and a cover letter has been sent by post to all of our customers. We’re setting out three options in the leaflet and asking you to select your preferred proposal by Monday 11th December 2023. With
Read moreHave your say in our Annual Rent Consultation 2022
Our annual rent consultation is now open. This consultation closes on Tuesday 3rd January 2023. A copy of our consultation leaflet and a cover letter has been sent by post to all of our customers. You’ve probably heard that between now and the end of March 2023, all rents – for social housing tenants and for
Read moreOur Housing First for Families support service and how it could help you
Our recent newsletter article highlights the work of our Housing First for Families team and how they are empowering and supporting customers towards a more stable life.
Read moreLocal Drop Ins Summer 2023
Our tenant partners will be holding regular drop in ‘surgeries’ in our areas. If you have anything you need to talk to them about or need their help with, just come along to one of these. Irvine 10am – 12pm Fullarton Connexions, Church St, Irvine, KA12 8PE. Thursday 27th July,
Read moreLocal Drop Ins Spring 2023
We wrote out to customers last week introducing and providing contact details for our ten new tenant partners – a local, single point of contact for customers. Our tenant partners will be holding regular drop in ‘surgeries’ in our areas. If you have anything you need to talk to them about or need their help
Read moreTenant Board Member Recruitment January 2022
We’re currently looking for a Tenant Member to join our Board. We are keen to add to our skill base a tenant of the Association to enable the customer’s views at the very heart of our decision-making. If you would like more information, you can find our recruitment pack here. Closing date is Monday 31
Read moreWord on the Street Customer Update: March 2024
Our latest customer update looks at our planned works programme for 24/25 and includes a reminder of our repairs timescales. We also provide guidance on moving over from legacy benefits to Universal Credit and how and when to apply. Word on the Street – issue 4
Read moreWord on the Street Customer Update: February 2024
Our latest customer update highlights just some of the support and services we have available to customers including help to get online with our digital device lending scheme, access to beds and bedding and how we can support tenants experiencing domestic abuse in their home. Word on the Street Customer Update – Issue 3
Read moreWord on the Street Customer Update: May – June 2023
Word on the Street is our new regular customer update in response to feedback for shorter, more targeted communications. It is posted out to all Riverside Scotland tenants. Issue 1 – May 2023 Issue 2 – June 2023
Read moreGarden Equipment Lending Scheme
Following feedback from our customers, we are keen to explore new ways to support tenants and residents to maintain their gardens. We are launching a new Garden Equipment Lending Scheme, to be piloted in Pennyburn from April. Equipment includes a lawnmower, strimmer, hedge trimmer, extension cord and hand tools for weeding and planting. Garden equipment
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