Filter by category
Join our next online chat for advice around repairs and maintenance
On Thursday 24 September we will be hosting an online chat on our Facebook page. Between 12pm and 1pm members of our Asset Management Team will be online ready to answer your questions. We’re dedicating this session to provide guidance and advice around repairs or maintenance issues that our customers may be experiencing. Joining the
Read moreSpecial General Meeting 2020
Please see below links to the required paperwork for our Special General Meeting due to be held on 16 September. Proposed rules Revocation form
Read moreAnnual General Meeting 2020
Please see below links to the required paperwork for our Annual General Meeting due to be held on 16 September. AGM minutes 2019 Election form Financial statements 2020 Revocation form Statement by nominee
Read morePension credit – are you missing out on extra cash?
Did you know that up to 1.2 million families entitled to Pension Credit have not claimed it? It only takes a few minutes to make sure you’re getting all you’re entitled to. We are encouraging our customers who are pensioners to find out about the Pension Credit they may be missing out on. Pension Credit
Read moreVolunteers invited to help drive forward our commitment to customer service
We’re inviting customers to play their part in our continued commitment to improve our services, by participating in our scrutiny focus group activities. The focus group works alongside the Irvine HA Customer Panel to review current activities and information in depth and to help identify where further improvements could be made. There are two ways
Read moreJoin our next online chat for advice around your finances or tenancy
On Thursday 2 July we will be hosting an online chat on our Facebook page. Between 1pm and 2pm members of Housing Services and Tenancy Sustainability Team will be online ready to answer your questions. We know it’s a challenging time and we’re dedicating this session to provide guidance and advice around financial or tenancy issues
Read moreStanding shoulder to shoulder with our BAME colleagues and customers
Comment from Irvine Housing Association: “The growing anger and disquiet following the tragic death of George Floyd has been felt and understood by everyone at Irvine Housing Association, and the wider Riverside Group. We stand shoulder to shoulder with our BAME colleagues and customers always, but particularly at this time. “Work across Riverside Group continues
Read moreDELIVERING CUSTOMER SUPPORT FROM ONE HOME TO ANOTHER
Life has changed for Irvine Housing Association customers over the past two months…and for the organisation’s staff the coronavirus pandemic has led to a completely new way of working. Since the closure of the company’s Irvine office in March, employees have been working from home, delivering essential services and support to customers across North and
Read moreWe’re here to help….join our online chat
On Wednesday 13 May we will be hosting an online chat on our Facebook page. Between 1.30pm and 2.30pm members of our management team will be online ready to answer your questions. We know it’s a challenging time for everyone and we want to hear what you think about the services you receive from us, including
Read moreCoronavirus – updated tenant advice & information
Irvine Housing Association is monitoring updates on Coronavirus from the Scottish Government and NHS Inform to help keep customers and staff safe from infection.
Read more