This summer the Radio Teleswitch Service (RTS), also known as Dynamic Teleswitch Service (DTS), will end as it reaches the end of its operational life. This switch-off will affect energy customers with an RTS meter in their home, potentially impacting their heating and hot water supply. What You Need to Know: RTS End Date: 30th June

Tenant Partners are reporting increased litter across our estates, likely caused by the recent high winds.  Help keep our communities clean by bagging rubbish and ensure your bins are stored in a sheltered area to prevent bins and rubbish blowing away. 

We’re excited to follow up on the Big Conversation customer survey from 2022! Over the next few weeks Research Resource will be reaching out to approximately 40% of our tenants and factored owners to gather your thoughts on our current services and how we can improve. Topics will include: Communication (both verbal and written) Repair

  For the second year running, Riverside Scotland’s Christmas Campaign has ensured that every child in a Riverside Scotland home has something special to unwrap on Christmas morning. The initiative was supported by colleagues, the housing provider’s contractors Bell Group and Union Technical, as well as Cash For Kids. The Christmas Gift Campaign is dedicated

Don’t forget, during the festive period, some of your bin collections may fall on different days. This means they could be emptied earlier or later than usual. Please check with your local authority or click below for further information:   North Ayrshire (including Arran) – Festive period bin collection information East Ayrshire – Bin collections

Winter can be a tough time. You may be worried both about your fuel bills, and how to stay warm. The Dumfries & Galloway Poverty and Inequalities Partnership Newsletter focuses on its Winter Warmth Campaign 2024 which launched yesterday. Help and advice are available from local organisations in the leaflets below: Winter Warmth Advice Leaflet