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Pennyburn Easter Fun Day
Thursday 17th April from 12pm – 3pm at The Playz, Pennyburn All children must be accompanied by an adult. Free entry and all activities free of charge, Book your place here 👉 https://bookwhen.com/prydetheplayz/e/ev-sndl-20250417120000
Read moreExciting Update from Riverside Scotland’s Housing First for Families Support Service!
We are thrilled to share the latest development for our Housing First for Families support service. Last year, our service received outstanding results from the Care Inspectorate, earning a “5-very good” rating across all evaluated areas. This recognition highlights our commitment to providing exceptional support to families in need. Building on this success, we
Read moreWord on the Street – April 2025
In our latest customer update we provide an information on ending your tenancy and avoiding charges as well as our new updated list of repairs and responsibilities. There’s also advice on the RTS Switch-Off happening on 30th June 2025 and opportunities to get involved in shaping our services by taking part in some upcoming policy
Read moreDrongan Easter Egg Hunt
We have donated 100 Easter eggs to the upcoming Easter Egg Hunt in Drongan! Pop along for a fab afternoon of egg hunting and community fun on Saturday 19th April, 11am – 2pm at Hannahston Woods. Tickets are ÂŁ1 per child and can be purchased via the DRS Facebook page or by contacting Lynda Kelly
Read moreRiverside Customer Voice dissolved at AGM
Members of the Riverside Customer Voice (RCV) have voted to dissolve the entity, paving the way for the creation of a new customer influence and accountability framework, designed to give customers more opportunities than ever before to influence our services and make them better. The decision was taken at the Annual General Meeting of RCV
Read moreRadio Teleswitch Service Switch-Off
This summer the Radio Teleswitch Service (RTS), also known as Dynamic Teleswitch Service (DTS), will end as it reaches the end of its operational life. This switch-off will affect energy customers with an RTS meter in their home, potentially impacting their heating and hot water supply. What You Need to Know: RTS End Date:Â 30th June
Read moreHelp keep our estates clean and tidy
Tenant Partners are reporting increased litter across our estates, likely caused by the recent high winds. Â Help keep our communities clean by bagging rubbish and ensure your bins are stored in a sheltered area to prevent bins and rubbish blowing away.Â
Read moreWord on the Street – February 2025
In our latest customer update we provide an overview and decision on the rent consultation. There’s also information on the customer survey being carried out by Research Resource, our neighbourhood planning process and estate walkabouts, as well as our plans to deal with damage following the storm in January. Click on the link below to
Read moreResearch Resource Customer Survey
We’re excited to follow up on the Big Conversation customer survey from 2022! Over the next few weeks Research Resource will be reaching out to approximately 40% of our tenants and factored owners to gather your thoughts on our current services and how we can improve. Topics will include: Communication (both verbal and written) Repair
Read moreRiverside Scotland’s Christmas Campaign Brings Joy to Families: ‘You’ve Given My Children a Special Christmas to Remember!’
For the second year running, Riverside Scotland’s Christmas Campaign has ensured that every child in a Riverside Scotland home has something special to unwrap on Christmas morning. The initiative was supported by colleagues, the housing provider’s contractors Bell Group and Union Technical, as well as Cash For Kids. The Christmas Gift Campaign is dedicated
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