Our complaints process

Please find our form below

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Please note all fields marked with an asterisk (*) are mandatory.

Complaints form

Full name* * REQUIRED
Email address* * REQUIRED
Preferred contact number* * REQUIRED
* REQUIRED
Address Postcode
How would you like us to contact you?
- Letter
- Email
- Phone
Is this an existing complaint?* * REQUIRED
- Yes
- No
If yes, please provide your reference number below
What happened? (Please tell us in as much details as you can)* * REQUIRED
What do you think we should do to put this right?* * REQUIRED
Consent* * REQUIRED
- I confirm I have read and understand Riverside's Privacy Policy

Our Complaints Procedure

At Riverside Scotland, our customers are at the heart of what we do and we are committed to delivering a high quality service. Read more about our complaint procedure to get things right when things go wrong.

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Our complaints process

Please find our form below

Complaints form

Our Complaints Procedure

You will need the following details to report a nuisance: